Coronavirus Update (3/23/2020)As we continue to navigate these uncertain times, the safety and well-being of our members and employees remains our top priority. With that in mind, we are announcing some additional changes to our operating environment..
Effective today, March 23, 2020, our office hours will be 9:00-3:00, Monday through Friday. Staff is available during this time, however, no walk-in traffic is permitted. You can reach us by telephone, email, or fax.
Toll Free: 888-772-3040
Please know that all back-office functions are still taking place. Transactions are being processed as usual so you can trust that your accounts are being taken care of.
This is a great time to take advantage of the digital resources that we have available. You can always access your accounts via online banking or by using our mobile app when it's most convenient for you. These services can be used 24/7 to check balances, make payments, transfer money, deposit checks and more.
If you need to access cash we have more than 50,000 surcharge free ATM's available within our Allpoint Network. We continue to closely monitor this situation and evaluate additional measures that may be required. We appreciate everyone's patience and cooperation during this challenging time and we hope that you are all staying safe.
For additional information about the coronavirus (COVID-19), visit the Centers for Disease Control and Prevention at cdc.gov.
Equifax Data Breach SettlementIn September of 2017, Equifax announced a data breach that exposed the personal information of 147 million people. The company has agreed to a global settlement with the Federal Trade Commission, the Consumer Financial Protection Bureau, and 50 U.S. states and territories. The settlement includes up to $425 million to help people affected by the data breach.
Visit ftc.gov/Equifax to find out if your information was exposed in this breach and how to file a claim.